Contact Details:
Tel/Fax: +44 (0) 1872 501603
Post: Potential, Cliff Cottage, East Portholland, St Austell, Cornwall,
PL26 6NA, UK
Email: info@potentialonline.co.uk
We accept payment by credit card, cheque (payable to POTential) or
postal order.
Please note that credit card payments will be made to POTential.
Payment Information:
To make an order, please select one of the following methods:
1/ Simply phone up with your order; we
can accept credit cards details over the phone.
2/ Use the 'shopping basket' facility (see
below) on the site to collate your order. Follow this up by:
| a. |
continuing with the screen
menus to provide your credit card details and sending these
to us with your order via our highly secure server. |
| b. |
sending a cheque to the above address. |
| c. |
phoning up with details of your credit
card. |
3/ Use the 'shopping basket' facility to
print off your order and send it to us together with a cheque or
with details of your credit card.
The Shopping Basket Facility:
Delivery charges, these are only
examples and may vary:
Goods
value up to £250 - £15.00 e.g 61 6x6 panels
Between £250- £500 - £25.00 e.g 6 (6x6) panels
Over £500 - £40 subject to confirmation.
Delivery:
We are normally able to despatch goods within 7 - 14 days of receiving
an order. Exceptionally, an order may take longer to complete and
in such circumstances we will notify you as soon as this becomes
apparent.
Please note any deliveries made to the Scottish Highlands , Ireland,
the Isle of Wight or Isle of Man may be subject to additional charges,
full details upon request.
Returns Policy:
We want you to be happy with your purchase. If any item is damaged
on arrival, please contact us immediately. And if in any other way
you are dissatisfied with the goods, you may return the item(s)
within 5 days of you taking delivery. We will refund the purchase
price and, where the item has been damaged in transit, the cost
of your postage.
If You Cannot Find What You Want:
Please contact
us if there is any item you would want that you cannot find
in our catalogue.
Wholesale
Terms:
We offer highly favourable wholesale rates. If you are a retail
outlet and would like to stock some of our goods, please contact
us so that we can discuss your needs.
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